Last updated: 1 January 2026
Expedi Stays Tour & Travel (“Expedi Stays”, “we”, “us”) operates the website expedistays.com. This Privacy Policy explains how we collect, use, disclose and protect personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you voluntarily submit via our enquiry form, including: full name, email address, phone number, enquiry type, preferred hotel and message content. We also collect standard web analytics data (pages visited, browser type, referring URL) via cookies and similar technologies.
We use personal information to: (a) respond to your enquiry and arrange casino hotel bookings; (b) send confirmation and itinerary details; (c) improve our website and services; (d) comply with legal obligations. We do not sell or rent your personal information to third parties. We do not use your information for direct marketing without your express consent.
We may share your information with: (a) casino hotel operators (Crown Resorts, The Star Entertainment Group, SkyCity Entertainment Group) only to the extent necessary to fulfil your booking; (b) our technology service providers (web hosting, email delivery) under confidentiality obligations; (c) law enforcement or regulators when required by law. We do not transfer personal data overseas without adequate protections.
We implement industry-standard security measures including HTTPS encryption (TLS), access controls and regular security reviews to protect personal information from unauthorised access, loss or disclosure.
You have the right to request access to and correction of personal information we hold about you. To make a request, email privacy@expedistays.com. We will respond within 30 days.
If you have a complaint about our handling of personal information, please contact us first at privacy@expedistays.com. If your complaint is not resolved, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This website presents information about casino hotel resorts. We collect age-verification acknowledgements via our age gate. We do not record or store date-of-birth data. All users must confirm they are 18 or older to proceed. For gambling support: 1800 858 858 | gamblinghelponline.org.au
Expedi Stays Tour & Travel
Level 12, 1 Darling Island Rd, Pyrmont NSW 2009, Australia
Email: privacy@expedistays.com
Phone: +61 2 8880 1024